FLIPPACKZ
SIMULATION / DEMONSTRATION DATA

Return and Refund Policy

Updated November 6, 2026
This policy applies to FlipPackz’s current beta. Checkout and shipping are simulated.

Simulated purchases and returns

Beta purchases and postage do not charge a payment card or bank account. Test labels cannot be used for mailing. Do not send physical cards or packages to request a beta return.

Buybacks and order problems

If your revealed card has a simulated buyback offer, you can accept it in your collection. Simulated buybacks credit your demo wallet. If there is a shipping or order issue, use the dispute option on the order where available. An approved refund may restore simulated funds to your demo wallet. For a paid bundle, simulated postage is refunded if every card in the bundle is refunded before shipment.

Request help

If you cannot resolve an issue in the app, email twintechdevelopers@twintechdevelopers.ai with the order reference and a description. Do not include passwords or payment card details. Nothing in this policy limits rights that applicable law does not allow us to limit.